Payments

Deposits, balances and reminders across every channel

Collected
€312,480
+18.2%vs last month
Outstanding balance
€18,240
42 bookingsawaiting balance
Deposits held
€9,120
+4.1%refundable on cancel
Failed / retrying
4
€1,200auto-retry tonight
Transactions
10 of 10 bookings
Paid Awaiting
BookingCustomerTourTotalDepositBalanceDue dateStatusMethod
#4821Anna MeyerMontserrat Tapas & Wine€190€50€140Jun 21Balance dueCard
#4824Sofia LindqvistGothic Quarter Tapas Walk€260€65€195Jun 22Deposit paidSEPA
#4823Luca RossiCosta Brava Kayak & Snorkel€360€0€360Jun 22FailedCard
#4827Émile LaurentSagrada Família Skip-the-Line€144€36€108Jun 23Balance duePayPal
#4829Klara NovákPark Güell Insider€117€30€87Jun 24Deposit paidCard
#4822John CarterSagrada Família Skip-the-Line€96€96€0PaidCard
#4825Marco BianchiPark Güell Insider€78€78€0PaidCash
#4831Ingrid JohanssonCosta Brava Kayak & Snorkel€480€120€360Jun 25FailedCard
#4826Emma SchmidtMontserrat Tapas & Wine€190€190€0RefundedSEPA
#4833Pieter de VriesGothic Quarter Tapas Walk€195€195€0PaidBank transfer
Balance reminder automation
Sequence runs automatically once a deposit is taken. No balance request is sent before the tour is confirmed.
1
ConfirmationOn deposit captured

Receipt + balance summary emailed to the customer.

2
Reminder · T-7d7 days before departure

Friendly nudge with a one-tap pay-balance link.

3
Reminder · T-2d2 days before departure

Second notice — flags the booking as Balance due.

4
Final noticeMorning of departure

Last call; unpaid balances escalate to the desk.

Auto-retry failed charges

Declined cards are retried at 02:00 and 18:00 for 3 days before manual review.

Active
Payment methods
Share of collected this month
Card€199,987
SEPA direct debit€56,246
PayPal€34,372
Cash & transfer€21,873
Next payout€41,920 · Jun 26