Refunds
Cancellations, partial credits and processing status
Refunded this month
€1,240
-7.4%vs May
Pending
2
awaiting processing
Avg. processing
1.2 days
-0.3 dcard refunds
Refund rate
1.8%
-0.4 ptsof gross bookings
Refunds over time
Total refunded · last 6 months
This monthPrior
By reason
€2,160 · 30 dWeather cancellation€1,120
9 · 52%
Duplicate booking€540
6 · 25%
Guest no-show — approved€285
4 · 13%
1 of 4 guests cancelled€215
3 · 10%
All refunds
7 records · 2 pending review
| Booking | Customer | Amount | Type | Reason | Status | Date | |
|---|---|---|---|---|---|---|---|
| #4826 | Emma Schmidt Montserrat Tapas & Wine | €190 | Full | Weather cancellation | Processed | Jun 2 | |
| #4809 | Lukas Hofer Costa Brava Kayak & Snorkel | €120 | Partial | 1 of 4 guests cancelled | Processed | Jun 1 | |
| #4791 | Camille Dubois Sagrada Família Skip-the-Line | €48 | Full | Duplicate booking | Processed | May 30 | |
| #4833 | Sven Andersson Gothic Quarter Tapas Walk | €65 | Partial | Guest no-show — approved | Pending | May 29 | |
| #4778 | Giulia Ferrari Park Güell Insider | €39 | Full | Weather cancellation | Processed | May 28 | |
| #4840 | Niels Jansen Montserrat Tapas & Wine | €95 | Partial | 1 of 4 guests cancelled | Pending | May 27 | |
| #4762 | Marta Nowak Costa Brava Kayak & Snorkel | €240 | Full | Duplicate booking | Processed | May 26 |